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8Read the text again. Identify the specific answers to these questions.

a.Where did this situation happen?

b. Why did the girl write the email?

Discuss these questions.

a..How did you feel when you read the mail? Why?

b. Do you think the guard acted correctly? Why? Why not?

c. What would you do if you saw something similar happen?

What's your opinion about the situation in this picture?

LANGUAGE IN USE The Passive Voice

1. Read these sentences from the text. Pay special attention to the parts in color.

• While I was looking at different products, I was approached by one of your guards.

• I was asked about the purpose of my visit to the store.

2. Match the parts in color with these concepts.

a. the action

b. the person who performed the action

c. the person who received the effect of the action

63Fill in the blanks with the passive form of the verbs between parentheses.

LET'S REFLECT

• Do you think discrimination can be tolerated in some situations? Why?



98

ninety-eight

UNIT 4 · Equality and Diversity •LESSoN 2