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Asking for and offering technical help

1. In pairs, discuss these questions.

a.Do you have computer skills?

b.Can you use search engines, word processing programs, and photo editing software?

C.When was the last time you needed technical support for your devices?

d. Where do you look for help and technical support? Do you ask friends or search online for solutions?

2.Read the dialogue.

A: Can you help me, please? I'm having trouble with Word.

B: Of course. What are you trying to do?

A: I'm trying to paste a picture into a Word document to send it to my friend. But it won't allow me to copy it. What do you suggest?

B: You could just email the picture.

A: What does that involve?

B: First select the email icon and then select write. Then you need to attach the picture and send the email.

A: Ok, I think I did it.

B: Did you attach the picture?

B: Yes, I did. Thanks a lot!

3.Read these sentences and classify them:

b. What do you suggest?

d. What does that involve?

a.lt won't allow me to copy it

, First select the icon...

f. What are you trying to do?

g. Did you attach the document?

Asking for help

Offering help

TEMPLATES DE ESCRITURA Y PRESENTACIONES ORALES

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