Eye contact

The way you look at someone can communicate many things, including interest, affection, hostility, or attraction. Eye contact is also important in maintaining the flow of conversation and for assessing the other person's interest and response.

Smiling

Smiling is an important nonverbal cue to watch for. There are different types of smiles, including genuine smiles and fake smiles. A simple smile can be a powerful gesture.

Hand gestures

Observe body language; hands in pockets when standing. Look for particular hand signals, such as the other person putting their hands in their pockets or hand on their head. This can indicate anything from nervousness to outright deception.

By understanding nonverbal communication, we can improve our cross-cultural communication skills and promote inclusivity, empathy, and a deeper understanding of different cultures and individuals.

LET'S TALK ABOUT THESE WORDS:

• Inclusivity: Inclusivity is the practice of ensuring that all individuals, regardless of their background or identity, are welcomed, valued, and involved in a group, organization, or society.
• Empathy: Empathy is the ability to understand and share the feelings and perspectives of others. It involves being sensitive to others' emotions and experiences.
• Cultural Understanding: Cultural understanding is the knowledge and awareness of the customs, traditions, values, and beliefs of different cultures, allowing for respectful and informed interactions with individuals from diverse backgrounds.

Preguntas abiertas

Respuesta orientativa: Porque transmite emociones positivas, genera confianza y facilita la apertura del otro a la conversación.

Respuesta orientativa: Puede reflejar nerviosismo, inseguridad o, en algunos casos, intento de ocultar algo (decepción).

Diagrama 1

Tipos de comunicación no verbal abordados en la página.

mindmap
  root((Nonverbal cues))
    Eye[Eye contact]
      EI[Interest]
      EA[Affection]
      EH[Hostility]
    Smile[Smiling]
      SG[Genuine]
      SF[Fake]
    Hands[Hand gestures]
      HP[Hands in pockets]
      HH[Hand on head]

Glosario

• eye contact: Contacto visual: mirada directa entre interlocutores.
• smiling: Sonreír; señal no verbal de afabilidad o emoción.
• hand gestures: Gestos hechos con las manos para reforzar o sustituir el mensaje verbal.
• inclusivity: Inclusividad: práctica de asegurar que todas las personas sean bienvenidas y valoradas independientemente de su origen o identidad.
• empathy: Empatía: capacidad de comprender y compartir los sentimientos y perspectivas de otros.
• cultural understanding: Conocimiento y conciencia de costumbres, tradiciones, valores y creencias de distintas culturas.
• genuine smile: Sonrisa genuina, real o auténtica.
• fake smile: Sonrisa fingida o falsa.
• deception: Engaño o intento de ocultar la verdad.

Fuentes

• Fuente de la imagen de eye contact.
• Fuente de la imagen de smiling.
• Fuente de las imágenes de hand gestures.
• Fuente de la imagen del personaje animado.